{"id":22,"date":"2026-06-03T13:59:52","date_gmt":"2026-06-03T13:59:52","guid":{"rendered":"https:\/\/new-samaan.lilacmarketing.me\/?page_id=22"},"modified":"2026-06-03T14:53:01","modified_gmt":"2026-06-03T14:53:01","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/new-samaan.lilacmarketing.me\/en\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22\" class=\"elementor elementor-22\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b5b282 e-flex e-con-boxed e-con e-parent\" data-id=\"8b5b282\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2aaff36 elementor-widget elementor-widget-text-editor\" data-id=\"2aaff36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Samaan Mikhael&#8217;s website, we are committed to providing the best educational and advisory experience for our clients. Please read the following refund terms carefully before completing any purchase or booking:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cb3d74 elementor-widget elementor-widget-heading\" data-id=\"2cb3d74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Training and Educational Courses:<span style=\"font-size: inherit;font-weight: inherit\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aab9bbb elementor-widget elementor-widget-text-editor\" data-id=\"aab9bbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><b>Right to Refund<\/b>: The client has the right to request a full refund for any purchased training course within 48 hours only from the date and time of purchase.<\/li>\n<li><b>After the Deadline<\/b>: Once the 48-hour period from the time of purchase has elapsed, the amount becomes non-refundable under any circumstances.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df1a1e5 elementor-widget elementor-widget-heading\" data-id=\"df1a1e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Consultation Bookings and Advisory Services:<span style=\"font-size: inherit;font-weight: inherit;font-family: Montserrat;white-space: pre-wrap;text-align: start;display: inline !important;float: none\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d2713b elementor-widget elementor-widget-text-editor\" data-id=\"5d2713b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><b>Modifying or Canceling a Booking:<\/b> The client can cancel the consultation appointment and request a full refund, or reschedule the appointment, provided that the request is submitted at least 24 hours prior to the scheduled time.<\/li>\n<li><b>Late Cancellation<\/b>: If a cancellation or refund request is made less than 24 hours before the consultation appointment, or if the client fails to attend the scheduled appointment (No-Show), the client will not be entitled to any refund, and the session will be considered fully rendered.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9255b4 elementor-widget elementor-widget-heading\" data-id=\"f9255b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Refund Process and Mechanism:<span style=\"font-size: inherit;font-weight: inherit\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-451edeb elementor-widget elementor-widget-text-editor\" data-id=\"451edeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>To submit a refund request, please contact our official support team via email at: <a href=\"mailto:support@samaanmikhael.com\" style=\"\"><b>support@samaanmikhael.com<\/b><\/a>, attaching the purchase details (Order Number, Full Name, and the type of service or course).<\/li>\n<li>Refund requests are processed and verified within 7 business days from the date the request is received. Approved refunds will be credited back to the original payment method used during the purchase.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At Samaan Mikhael&#8217;s website, we are committed to providing the best educational and advisory experience for our clients. Please read the following refund terms carefully before completing any purchase or booking: 1. Training and Educational Courses: Right to Refund: The client has the right to request a full refund for any purchased training course within [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/new-samaan.lilacmarketing.me\/en\/wp-json\/wp\/v2\/pages\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new-samaan.lilacmarketing.me\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/new-samaan.lilacmarketing.me\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/new-samaan.lilacmarketing.me\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/new-samaan.lilacmarketing.me\/en\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":16,"href":"https:\/\/new-samaan.lilacmarketing.me\/en\/wp-json\/wp\/v2\/pages\/22\/revisions"}],"predecessor-version":[{"id":715,"href":"https:\/\/new-samaan.lilacmarketing.me\/en\/wp-json\/wp\/v2\/pages\/22\/revisions\/715"}],"wp:attachment":[{"href":"https:\/\/new-samaan.lilacmarketing.me\/en\/wp-json\/wp\/v2\/media?parent=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}